CA Career Briefs: Manage Emotions

Workplace Skills

California Career Briefs      

“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head — it is the unique intersection of both.”

                             - David Caruso, PhD, Co-founder EI Skills Group

 

Manage Emotions

Did you know?

Emotionally intelligent employees are more productive, more likely to meet goals, and have greater rates of retention. While “technical skills’ are essential, in today’s workplace “relationship skills” are the new currency. Employees must not only know what to do (the task), but how (through relationships) to do it. Emotional Intelligence (EI) is defined as one’s ability to understand and effectively manage one’s own emotions as well as a capacity to understand the emotions, needs, and concerns of others. Today’s activity will introduce students to an EI vocabulary.

Do this…

• Ask students a few questions. Find out what they already know about EQ.

What does IQ stand for? (Intelligence Quotient)What does EQ stand for? (Emotional Quotient)Why would EQ be important to employers? (Those with high EQ are more productive, effective, and successful.)

• View video.
• Review some of the important information in the video clip.

What are the four areas of EI?What happens in schools that have EI programs?What happens to a person’s EI as he/she grows and develops?

• Distribute the Student Activity, review directions and complete.
• Review and discuss the correct answers:
  1,k; 2,f; 3,e; 4,d; 5,g; 6,b; 7,h; 8,a; 9,o; 10,m; 11,j; 12,i; 13,l; 14,n; 15,c

Get Real!

Have students identify 1 or 2 traits they would like to work on for a week and report back the outcome.  For more on EI building strategies, Google offers this innovative approach to inspire their workforce.